Articles Archives - Page 2 of 2

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Lose the Sale, Keep the Client: Managing Customer Retention

With the holiday season coming to an end, it’s important to remember that an increase in sales proportionally increases...

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How Much Do You Value Your Customers? If the answer is some to very much, then keep reading. If...

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Tis the Season of Love (and Spending). How do I love thee? Let me count the ways. It’s Valentine’s...

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IT’S NOT WHAT YOU SAY, IT’S HOW YOU SAY IT. Research shows that 87% of people’s opinions are formed...

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Business decisions, rocket science, and understanding the difference. Part 1. Have you ever heard the one definition of insanity...

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Unique Approach, Personal Touch, Client Specific At Customer Direct, our passion is solving problems. Understanding this passion and our...