How Implementing Our Customer Callback Feature Can Benefit Your Brand?
Our Focus At Customer Direct, we help your brand build customer loyalty and retention by improving every aspect of...
Customer Direct can be your complete customer care center during the times that are inefficient for you – Regardless of the time of day, Customer Direct acts as a natural extension of your business, providing a consistent customer experience that reinforces the quality of your brand.
Our customer care agents offers customer service as diverse as your business; we support everything from sporting goods and shoes to industrial supplies and women’s clothing. Our thorough training process turns our agents into passionate experts on your brand and products.
Get more bang for your buck. Our specialists have the skills to tailor our sales process around your unique marketing programs. Our sales team prides itself on performance and following through on every upsell and cross-sell opportunity that has potential to improve your customer’s experience.
As technology progresses and we see a shift in consumer purchasing behaviors, Customer Direct is well equipped to help your business transition into the e-commerce arena. Rest easy with complete back-end and front-end support of your ecommerce platform.
Don’t get bogged down by backorders and returns. Our experienced agents take a patient and delicate approach when dealing with customers who have issues with their purchases or need to make returns, so you can focus on growing your business.
Our Focus At Customer Direct, we help your brand build customer loyalty and retention by improving every aspect of...
How to Expand Your Customer Base While Maintaining Strong Brand Loyalty The Growth Conundrum It’s no secret that...
How to Keep Customers Engaged at Every Touchpoint: Avoiding Common Customer Service Pitfalls In Harper Lee’s influential novel To...
Our customer care and sales support agents give you the workforce you need to fill the gaps in your service and create more opportunities to sell. Our team is available nights, weekends, holidays, and any time your business needs a larger number of qualified agents. A partnership with Customer Direct is ideal for removing the risk of scaling your business to fit the current needs of your customers.
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