The team at Customer Direct is well-equipped to handle the customer care and business processing needs of any industry. Over the past 20 years we have established ourselves as industry leaders in hospitality, e-commerce, healthcare, tech support and subscriber/member based organizations.
Delivering the voice of your brand to capture reservation opportunities and boost conversion rates.
Learn MoreReady for your seasonal and off-hours needs; we specialize in up-sells, cross-sells and web shopper conversions.
Learn MoreWith specialized systems to manage subscriber/member databases, we streamline fulfillment while delivering world-class customer care.
Learn MoreA multitiered service & support process designed to reduce the number of customer issues.
Learn MorePatient support services that create valuable information, drive efficiency, and increase patient satisfaction.
Learn MoreOur expert agents learn and understand your brand’s unique voice and customers’ needs.
Learn MoreScale your business with ease or streamline your internal process by taking advantage of our expert workforce.
Learn MoreUnderstand the data that brings real insight into what your customers want and how they think.
Learn MoreSeamless brand communication across every channel and in every interaction.
Learn MoreThe team at Customer Direct prides itself on being a boutique contact center that builds custom solutions for unique brands. We take the time to learn and understand your business to develop streamlined processes that increase accuracy and productivity while delivering an unparalleled customer experience.
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