So, You Have Customer Service Data. Now What? The holiday season has come to an end. Since your company...
With the holiday season coming to an end, it’s important to remember that an increase in sales proportionally increases...
How Much Do You Value Your Customers? If the answer is some to very much, then keep reading. If...
Tis the Season of Love (and Spending). How do I love thee? Let me count the ways. It’s Valentine’s...
IT’S NOT WHAT YOU SAY, IT’S HOW YOU SAY IT. Research shows that 87% of people’s opinions are formed...
Business decisions, rocket science, and understanding the difference. Part 1. Have you ever heard the one definition of insanity...
Unique Approach, Personal Touch, Client Specific At Customer Direct, our passion is solving problems. Understanding this passion and our...
