Customer Care Archives - Page 2 of 2

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5 Quickest Ways to Improve your Customer Service

Customer Direct is celebrating 20 years as a fully outsourced contact center. Over the years, we’ve learned a few...

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7 Ways to Brand-Obsessed Yes, we admit it. We have a problem. We’re obsessed with exceptional customer care. This...

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IT’S NOT WHAT YOU SAY, IT’S HOW YOU SAY IT. Research shows that 87% of people’s opinions are formed...

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In today’s highly-digital landscape, communicating is difficult. Common context has diminished, if not segmented, and is often inadequate for...

We know your daily schedule is full of responsibilities. This is why we offer both full-time and part-time positions.

Early riser? Night owl? All schedules welcome. At Customer Direct, your schedule is built around your availability.

By providing 24/7 support for our customers, we have opportunities every day of the week.

With our successful work-at-home program and our office in Maryland Heights, your commute couldn’t be easier.