50 Customer Service Tips To Make Your Business More Personal
At Customer Direct, Business is Personal. People do business with people they know, and more importantly, with people they...
At Customer Direct, Business is Personal. People do business with people they know, and more importantly, with people they...
We believe the data provided by each customer interaction is as valuable to a business as the interaction itself....
Customer Direct is celebrating 20 years as a fully outsourced contact center. Over the years, we’ve learned a few...
7 Ways to Brand-Obsessed Yes, we admit it. We have a problem. We’re obsessed with exceptional customer care. This...
In today’s highly-digital landscape, communicating is difficult. Common context has diminished, if not segmented, and is often inadequate for...