News Archives - Customer Direct

Article

AI Conversational Interaction Analytics – A more proactive approach to customer service

The Future of E-commerce Contact Centers Through Root-Cause Elimination For decades, the e-commerce contact center has lived in a...

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Article

Solve Contact Center Staffing Challenges With An Outsourcing Partner

News, Recruiting

Tired of Staffing Headaches? The Outsourcing Solution for Agent Retention and Training The revolving door of staff. The endless...

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Article

How Implementing Our Customer Callback Feature Can Benefit Your Brand?

News

Our Focus At Customer Direct, we help your brand build customer loyalty and retention by improving every aspect of...

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Article

It’s Not What You Say, It’s How You Say It.

Customer Care, News

IT’S NOT WHAT YOU SAY, IT’S HOW YOU SAY IT. Research shows that 87% of people’s opinions are formed...

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Article

Helping Others Is More than a Catchphrase

Customer Direct, News

Unique Approach, Personal Touch, Client Specific At Customer Direct, our passion is solving problems. Understanding this passion and our...

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FULL-TIME & PART-TIME

We know your daily schedule is full of responsibilities. This is why we offer both full-time and part-time positions.

DAYS & EVENINGS

Early riser? Night owl? All schedules welcome. At Customer Direct, your schedule is built around your availability.

WEEKENDS & WEEKDAYS

By providing 24/7 support for our customers, we have opportunities every day of the week.

CONVENIENT LOCATIONS

With our successful work-at-home program and our office in Maryland Heights, your commute couldn’t be easier.

VIEW OUR CURRENT OPENINGS

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Resource Category:

News

AI Conversational Interaction Analytics – A more proactive approach to customer service

Solve Contact Center Staffing Challenges With An Outsourcing Partner

How Implementing Our Customer Callback Feature Can Benefit Your Brand?

It’s Not What You Say, It’s How You Say It.

Helping Others Is More than a Catchphrase

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JOIN THE TEAM

FULL-TIME & PART-TIME

DAYS & EVENINGS

WEEKENDS & WEEKDAYS

CONVENIENT LOCATIONS