Technology Archives - Customer Direct

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Your Contact Center is a Goldmine of Data. Are You Using It?

Every day, your contact center is humming with conversations—phone calls, emails, chats, and social media interactions. Each of these...

Article

4 Ways to Give Customers Choice Through an Omnichannel Solution Younger customers are interested in interacting in flexible electronic...

We know your daily schedule is full of responsibilities. This is why we offer both full-time and part-time positions.

Early riser? Night owl? All schedules welcome. At Customer Direct, your schedule is built around your availability.

By providing 24/7 support for our customers, we have opportunities every day of the week.

With our successful work-at-home program and our office in Maryland Heights, your commute couldn’t be easier.