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Team leaders started as contact center agents.
Start a rewarding career helping people.
Join a people-first team where genuine customer service, flexible opportunities, and room to grow come together.
7 days
From application to training.
Who works here
"The most successful employees at Customer Direct have a friendly disposition and a sincere desire to help people."
How we show up
Our core values
Genuine customer service starts with how we treat one another. These principles guide the work and the culture around it.
See how we build and improve your answering program.
Learn More About UsDeliver on what you promise
We follow through on every commitment, from answering calls when we say we will to supporting our customers and one another.
Live a balanced life
Our team members are encouraged to take care of themselves and those around them by spending quality time away from work.
Take pride in what you do
Everything we do should reflect pride and professionalism, from customer interactions to the way we collaborate as a team.
Respect every individual
Our company is built on respect. Small gestures, thoughtful communication, and words of encouragement can make a meaningful difference.
Benefits and flexibility
Work that works with your life.
Customer Direct is a full-service contact center helping people solve problems through customer service, sales, reservations, and technical support.
Two weeks paid time off
Full-time employees receive two weeks of paid time off from the start.
Health benefits
Being healthy and happy is one of our core values.
Work from home
Help people from the comfort and convenience of your own home.
Full-time and part-time
We offer both full-time and part-time positions to fit your busy life.
Days and evenings
Early riser or night owl, schedules are built around your availability.
Weekdays and weekends
With 24/7 support, weekday and weekend schedules are available.
Talk to Our Team