Customer Direct is the fastest growing provider of on-demand, onshore contact center services and software. For more than a decade, our talented team has been designing custom solutions to meet our clients’ customer interaction needs. Headquartered in St. Louis, Missouri, Customer Direct is a pioneer in contact center services, software and reporting systems.
We are the only service provider with a complete platform that combines instant access to critical data with structured workflow systems and complete service transparency. The value of our services is evidenced by the 300% growth rate in sales over the last three years.
With customers ranging from small companies to top Fortune 1000 ranked businesses, Customer Direct has been deemed a developmental leader in contact center services, software and reporting. Noted for outstanding hiring and recruiting processes, our exceptional team can provide significant assistance to businesses looking to develop, or improve, their own contact center operations, as well as those looking to totally outsource these services.
With more than 250 employees, we are available 24/7/365 to handle any of your outsourcing needs. We want to help you get answers to your questions about any of the services we provide. Please call us and speak with one of our outstanding contact center account executives.
MISSION STATEMENT
To provide customer interaction services for our Customers and Partners that deliver consistent, exceptional results, are convenient and easy to use, and are unique offerings within our chosen markets.
We will accomplish our Mission in a positive and supportive work environment where we treat each other with respect and trust, and hold our business practices to the highest ethical standard.
